Shipping policy

Shipping Policy

Last Updated: July 24, 2026

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been received.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • During high-volume periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location and shipping method selected at checkout.

Typical delivery estimates:

  • United States: 5–10 business days
  • International: 7–21 business days (where available)

Please note that these are estimates and are not guaranteed.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.

Shipping Delays

We are not responsible for shipping delays caused by:

  • Weather conditions
  • Carrier delays
  • Customs processing
  • Incorrect shipping addresses
  • Natural disasters or other events beyond our control

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is entered, please contact us immediately. If your order has already shipped, we may be unable to make changes.

Any additional shipping costs due to an incorrect address are the customer's responsibility.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.

If you believe your package has been lost, please contact the shipping carrier first. We will gladly assist you in filing a claim when possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged item
  • Photos of the packaging

We will review the claim and work toward an appropriate resolution.

Returns

Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, and refunds.

Contact Us

If you have any questions regarding shipping, please contact us through our store's Contact page or customer support email.